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The latest reports from users having issues in Lubbock come from postal codes 79424, 79423 and 79416.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
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In the last three months, how would you rate Optimum?
1.98 out of 5 19,888 ratings
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Problems in the last 24 hours in Lubbock, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Lubbock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
TV (20%)
Wi-fi (12%)
Total Blackout (6%)
E-mail (5%)
Phone (3%)
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Live Outage Map Near Lubbock, Texas
The most recent Optimum outage reports came from the following cities:Lubbock.
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City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Optimum Issues Reports Near Lubbock, Texas
Latest outage, problems and issue reports in Lubbock and nearby locations:
alexandria (@alexxxandria__) reported fromLubbock, Texas
@rabiasquared I have phone chargers around our house in optimum locations so you’d never need one. but, my husband will need one to sit on a different couch, so instead of moving one in the living room, he’ll take one from the bedroom and then I don’t have a charger when I go to bed
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
Aaron Krohn (@KrohnNotes) reported fromBrooklyn, New York
@optimum All who care: new customers being offered $39.99 Our bill just went up to $89.99. If you can help it do not get optimum. Their customer service was also very very poor when dealing with a mistake that they made & ADMITTED. But we waited weeks for a refund. Boo
Aquaman363 (@aquaman363) reported fromBethpage, New York
@OptimumHelp your customer service is terrible. 45 minute wait at your “store”. No seating. This “store” 45 min from my home. 2 stores serving all of Nassau CO. Horrendous! @News12LI your reporter Stone here getting preferential treatment while other slaves to cable wait.
Su Solano (@SuSolano) reported fromHicksville, New York
@optimum has the worst customer service. Unbelievable! 21 years as loyal customers...they don't care.
MaryNY (@Mary62234488) reported fromYonkers, New York
@JohnLegere @ATT @verizon That’s why I came over to TMobile last year. Verizon never told me about this plan. Me and hubby 100 a month from TMobile. Verizon same plan 175. 18 yrs with Verizon. House phone is next with Tv going to optimum
Kiersten Hallie Krum (@kierstenkrum) reported fromFlanders, New Jersey
******* @optimum !!! They cheat you EVERY TIME. Even when its THEIR EMPLOYEES who give you the wrong information, still you're expected to literally pay for that mistake. NEVER AGAIN.
Aquaman363 (@aquaman363) reported fromBethpage, New York
@News12LI you should do a story on the terrible service @optimum and @AlticeUSA provide their customers. 45 min wait at 1 of only 2 stores that they have open for all of Nassau CO. Meanwhile your reporter STONE got preferential treatment while other slaves to cable waiting.
GailAhlers (@GailAhlers) reported fromEast Providence, Rhode Island
@optimum your customer support lines could use some work.
Tshan (@tieeshean) reported fromBronx, New York
@OptimumHelp I’m so frustrated with your service. It’s been over a week and my internet is still not working. I am forced to use my phone hotspot to use my computer. I can’t wait until Feb 4th to switch and give you guys your equipment back. Just ridiculous!
Nadine Makhani (@NadineMakhani) reported fromBrooklyn, New York
@optimum, FIX THE WIFI. We pay $93 for 5 people and only one person gets on at one time. WHY
Kaydi Pelletier (@kaydi_pelletier) reported fromNorth Lindenhurst, New York
oh and I did pay a bill bc Optimum shut off my service after billing me incorrectly so that was fun/productive